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Assistant IA

Assistant IA
which responds to
toutes vos
Questions of
voyage

Weight of cabin baggage, visa, correspondence, authorized items: Ask your question, the Flypass assistant answers you immediately, taking into account your trip.

Assistant Flypass En ligne

Can I take a power bank to Montreal?

Yes, in the cabin only. Up to 100 Wh without authorization, between 100 and 160 Wh with the agreement of the company. He's not allowed in the hold.

And I need an AVE?

Ask your question

A clear answer to when you're in avez besoin

Before a departure, questions accumulate: what can be taken in the cabin, what document to present at the border, how long to allow for a connection. The answers exist, but they are scattered between the sites of airlines, airports and administrations.

The Flypass assistant gathers this information and answers you in plain language, taking into account your itinerary. It also knows your subscription: it can tell you your remaining quota, find an invoice or launch a reservation.

How It Works

Three steps, less than a minute.

1

Ask your question

Write as you would speak, from any page of your account.

2

Get an appropriate answer

The assistant takes into account your flight, destination and services.

3

Take Action

Book a service, add a flight or contact our team, without leaving the conversation.

WHAT’S IN IT FOR YOU?	

Available 24 hours a day

Even at 5:00 in the morning, before a morning flight.

Luggage & Objects

Liquids, batteries, dimensions, franchises: essential rules, explained simply.

Formalities

Identity documents, travel authorizations and points of vigilance depending on your destination.

A human relay

For a particular situation, the assistant sends your request to our team.

Travellers in conversation at an airport

Examples of questions

  • Quelle est la taille maximale d’un bagage cabine sur mon vol ?
  • Ai-je besoin d’une autorisation de voyage électronique pour le Canada ?
  • Combien de temps prévoir pour ma correspondance à Paris-Charles de Gaulle ?
  • Il me reste combien de Fast Track ce mois-ci ?
  • Mon vol a été annulé, quels sont mes droits ?

Reliable answers, sources to check

The assistant relies on regularly updated information. For topics that engage your trip, such as visas or entry rules, it tells you what official source to consult to confirm. Rules may change and vary depending on your nationality.

How much is it?

With Flypass subscription

Included

Included and unlimited in subscription

Subscribe to Flypass

Frequently Asked Questions:
Assistant IA

Another question? The Flypass assistant answers you at any time.

Contact us

Non, il le complète. Il répond immédiatement aux questions courantes et transmet à notre équipe les situations qui demandent une intervention humaine.

L’assistant peut-il réserver pour moi ?

Mes conversations sont-elles confidentielles ?

Dans quelles langues l’assistant répond-il ?

To go further

All services

Ready for your next one
Departure?

Fast Track and all Flypass services combined in a subscription of €39.99 per month, without commitment.